Guaranteed money back

THE VOGUE RUGS NO QUIBBLE GUARUNTEE

Vogue Rugs International has offices in Turkey, China and India to closely monitor our many suppliers.

Before placing a purchase order with a new supplier, our buying team inspect the manufacturing plant to ensure the highest possible standards are maintained.

Our inspection will ensure that the premises are clean, safe and offer reasonable standards of working conditions, to all employees.

However it must be understood by our customers in the UK that both India and China are rapidly rising from third world status to become world superpowers. The infrastructure is often lagging behind and to western eyes some work practises can appear out-dated. We are working on a daily basis with our suppliers to improve working conditions.

Our buyers will make regular unannounced visits to ensure the rigorous quality standards agreed are always maintained. The quality of yarns will be tested for durability, colourfastness and resilience. The latex will be tested to ensure stability and the finishing will be closely inspected for any carving or shearing errors.

We take our quality commitment seriously and are confident that all products are manufactured to the highest standards. However, errors can occur, and we need to know if the quality fails to meet your satisfaction.

We are delighted to offer the VOGUE RUGS NO QUIBBLE GUARUNTEE. We guarantee to refund the full price of the rug, excluding carriage costs, if within 14 days of purchase, you feel that your rug fails to meet your expectations.

SIMPLE, NO HASSLE, NO ARGUMENT, NO QUIBBLE